Shop Service/Field Service – Pflugerville/Austin



Shop Service/Field Service – Pflugerville/Austin Pflugerville/Austin Texas

The Role: Shop Service Technician
Location: Pflugerville/Austin, Texas

The Company

HireBetter’s client sells, rents and services Caterpillar machines, engines and generator sets in a 118-county Texas territory spanning from the Red River to the Rio Grande. They also offers total machine and engine rebuild capabilities, sells used equipment around the world and fabricates its own line of land clearing equipment and water tankers.

The Role

Performs maintenance and repairs complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment.


  • Troubleshoots and diagnoses equipment malfunctions and failures
  • Disassembles and assembles machine components to manufacturer’s specifications through the use of hand tools, pneumatic tools, and any specialized tooling
  • Rebuilds, repairs, reconditions, and maintains equipment and components
  • Maintains good customer relations and support; communicates customer needs to shop management
  • Plans and controls cost of repair jobs
  • Completes parts orders and identifies parts for return
  • Maintains company equipment – keeps it in good, clean, and orderly condition
  • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
  • Works overtime as required by workload and customers’ needs
  • Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
  • Performs other duties as assigned


Knowledge, Skills, and Abilities:

  • Knowledge of dirt-engaging equipment, aerial, and lifting equipment
  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance
  • Quality control analysis skills – Conducting tests and inspections of products, services, or processes to evaluate quality or performance
  • Operation and control skills – Controlling operations of equipment or systems
  • Equipment selection skills – Determining the kind of tools and equipment needed to do a job
  • The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions
  • Ability to operate hand tools, power tools, and equipment used in mechanical repair
  • The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
  • The ability to read and understand information and ideas presented in writing
  • The ability to listen to and understand information and ideas presented through spoken words and sentences

Education and Experience:

  • More than five years of work-related skill, knowledge, or experience preferred
  • High school/equivalent diploma or trade school diploma preferred
  • Valid driver’s license


  • Occasional travel to the customer site

Physical Requirements:

  • Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
  • Frequently moves materials or equipment weighing up to 50 pounds
  • Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
  • Ascend/descend with gradual or continuous progress by oneself, using both hands and feet and climbing up and down ladders
  • Be able to safely maneuver and work underneath equipment
  • Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Work Environment:

  • Regularly works indoors around moving mechanical parts and may be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
  • Noise level may be loud at times
  • Exposure to small quantities of chemicals, steam, high-pressure water, and high-speed rotating equipment
  • Significant time spent in confined spaces and high places

To Apply

Interested candidates should apply through the HireBetter website at jobs.hirebetter.com. Qualified applicants will be responded to as quickly as possible.

Please note: Applicants for employment in the U.S. must possess work authorization that does not require sponsorship for a visa now or in the future.


Tagged as: Shop Service/Field Service - Pflugerville/Austin