Temp to Perm Customer Returns Associate

Austin, Texas 78741 | Contract

Post Date: 12/29/2017 Job ID: 1525 Industry: Consumer Packaged Goods
The Role:  Temp to Perm Customer Returns Associate
Location: Austin, TX

The Role

We are currently searching for a Temp to Perm Customer Returns Associate  to work with a worldwide online retailer providing exceptional service to their customers.  The Temp to Perm Customer Returns Associate  will be a talented individual with a customer service background who can thrive in a fast-paced call center. The Temp to Perm Customer Returns Associate  will also be empathetic, patient, friendly with strong problem-solving skills, an extreme attention to detail, and the ability to multi-task. 

Responsibilities:
  • Provide customers with timely communication regarding returned products
  • Process plan and prescription product returns
  • Communicate with customers regarding the status of their order and return policy procedures
  • Strictly adhere to company return policies and procedures
  • Identify problems with returns, document and communicate issues with Product team
  • Ability to multi-task and manage competing priorities
  • Communicate with customer, confirming order details
  • Demonstrate teamwork by supporting team initiatives 

Qualifications:
  • High school diploma; some college preferred.
  • Must have strong communication skills, both written and verbal
  • Strong organization and follow-up skills with attention to detail
  • Must have a customer focused mentality
  • Ability to work within a team in a fast-paced environment 
  • Advanced computer skills with the ability to learn new systems

 

To Apply:

Interested candidates should send their resume, including salary history to our recruiting team at jobs.hirebetter.com. Qualified applicants will be responded to as quickly as possible.

Please note: Applicants for employment in the U.S. must possess work authorization that does not require sponsorship for a visa now or in the future.

 

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