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Interim Experienced Collector

Austin, TX 78758 | Contract

Post Date: 05/07/2018 Job ID: 1879 Industry: Accounting, Finance
The Role:  Interim Experienced Collector
Location: Austin, TX

We are currently searching for an Interim Experienced Collector to work at a software company.  A successful candidate will have progressive experience in the collections process with the ability to effectively conduct calls.  The ideal Interim Experienced Collector will be comfortable reviewing accounts to determine collectability.

  • Responsible for managing the collections process, including relationships with internal and external parties.
  • Ensure compliance to all established policies and procedures.
  • Review and manage weekly aging via customer contact related to past due amounts and work with team and credit manager to resolve.
  • Pursue customer delinquencies or any remittance discrepancies.
  • Work to build relationships with customers to improve payment frequency or delinquency.
  • Professionally handle all customer and sales requests via phone and email in a timely manner.
  • Documents contact and discussions with all customers.
  • Offer payment solutions on past due accounts in an effort to reduce losses; discuss and recommend arrangements for customers when appropriate while providing a excellent customer experience.
  • Performs other related duties as assigned by supervisor.
  • Work with management to make recommendations regarding final resolutions for accounts deemed to be uncollectible.

  • A minimum of 5 years of experience, with progressive experience in collections.
  • Resourcefulness with a “ can-do” results-oriented attitude to challenges and problem solving.
  • Advance working knowledge of Microsoft Excel required.
  • Self-motivated, patient, versatile and team player as well as an independent worker. 
  • Excellent written and verbal communications skills with a proactive communication  style. 
  • Typing of a minimum of 25 words per minute
  • Data input skills of a minimum of 3, 000 alpha and numeric
  • Patience and tact in working with customers, sometimes in stressful situations
  • Promptness and accountability 
  • Customer service focused

To Apply:

Interested candidates should send their resume, including salary history to our recruiting team at Qualified applicants will be responded to as quickly as possible.

Please note: Applicants for employment in the U.S. must possess work authorization that does not require sponsorship for a visa now or in the future.



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