The Role: Temp to Perm Customer Service Associate Location: Austin, TX
We are currently searching for a Temp to Perm Customer Service Associate to work with a worldwide online retailer providing exceptional service to their customers. The Temp to Perm Customer Service Associate will be a talented individual with a customer service background that can thrive in a fast-paced call center. The Temp to Perm Customer Service Associate will also be empathetic, patient, friendly with strong problem-solving skills, an extreme attention to detail, and the ability to multi-task.
A passion to provide the best customer service experience to customers by answering questions and placing orders for them.
Provide style consulting and help customers choose the best product for their personal needs.
Multi-task between in-bound calls and online orders.
Confirm customer orders are reviewed thoroughly for accuracy.
Passion for the product allowing representative to demonstrate product knowledge through specifically describing features and benefits of products.
Demonstrate teamwork by supporting team initiatives.
Support projects and other duties as required.
High school diploma; some college preferred.
Excellent phone skills with the ability to quickly establish rapport with the customer.
Strong organizational and follow– through skills with an exceptional attention to detail.
Effective communication skills both verbally and written allowing for clear communications with customers and team members.
A customer-friendly, team player with the ability to change quickly in a fast-paced environment.
Computer literate with the ability to learn customer service software applications.
Consistent positive attitude and friendly demeanor.
Passion to assist customers and make their experience pleasurable.
Interested candidates should send their resume, including salary history to our recruiting team at jobs.hirebetter.com. Qualified applicants will be responded to as quickly as possible.
Please note: Applicants for employment in the U.S. must possess work authorization that does not require sponsorship for a visa now or in the future.