Temp to Perm Customer Service Associate

Austin, Texas | Contract

Post Date: 08/06/2017 Job ID: 1409 Industry: Operations
The Role:  Temp to Perm Customer Service Associate
Location: Austin, TX

We are currently searching for a Temp to Perm Customer Service Associate to work with a worldwide online retailer providing exceptional service to their customers.  The Temp to Perm Customer Service Associate will be a talented individual with a customer service background that can thrive in a fast-paced call center. The Temp to Perm Customer Service Associate will also be empathetic, patient, friendly with strong problem-solving skills, an extreme attention to detail, and the ability to multi-task. 

Responsibilities:
  • A passion to provide the best customer service experience to customers by answering questions and placing orders for them.
  • Provide style consulting and help customers choose the best product for their personal needs.
  • Multi-task between in-bound calls and online orders.
  • Confirm customer orders are reviewed thoroughly for accuracy.
  • Passion for the product allowing representative to demonstrate product knowledge through specifically describing features and benefits of products.
  • Demonstrate teamwork by supporting team initiatives. 
  • Support projects and other duties as required.

Qualifications:
  • High school diploma; some college preferred.
  • Excellent phone skills with the ability to quickly establish rapport with the customer.
  • Strong organizational and follow– through skills with an exceptional attention to detail.
  • Effective communication skills both verbally and written allowing for clear communications with customers and team members.
  • A customer-friendly, team player with the ability to change quickly in a fast-paced environment.
  • Computer literate with the ability to learn customer service software applications.
  • Consistent positive attitude and friendly demeanor.
  • Passion to assist customers and make their experience pleasurable.

To Apply:

Interested candidates should send their resume, including salary history to our recruiting team at jobs.hirebetter.com. Qualified applicants will be responded to as quickly as possible.
 

Please note: Applicants for employment in the U.S. must possess work authorization that does not require sponsorship for a visa now or in the future.

 

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